• FAQ'S

Where can I buy TSF Botanicals?

We are proud to see our Skincare Collection at these lovely shops (click name for location):

 

Scottsdale - Bungalow

Phoenix, AZ - Local Nomad

Phoenix, AZ - URBANA

Phoenix Sky Harbor

The Phoenix Botanical Gardens Gift Shop  

Tyrone, GA -SOUTHERN SHED

Scottsdale - Hyatt Gainey Ranch - Canyon Market

Your Town - YOUR SHOP

 

Skin Collection

T S F Botanicals is a 100% botanical, non - toxic care line born out of inspiration from the botanicals grown on our small farm in Scottsdale, AZ + combined with the fresh goat's milk from our small herd of Nubian dairy goats. 

All our Cleansing Bars Soaps are handmade in small batches. We choose organic, fair trade, or wild-crafted ingredients to create these natural products.

As farmers and growers, we choose responsible and sustainable ways to work our land, and it is a privilege to be able to work with other farmers and distillers with the same values for the hydrosols in our collection. 

As a small family farm in Scottsdale, we understand firsthand how labor intense it is to grow flowers, herbs, and produce. Therefore, we are committed to supporting and partnering with other small family farms who share our same respect for the land and environment we work on. It is important to us to know how the products we use are harvested and processed. All of our essential oils are steam-distilled and do not include harmful chemicals. We support ethical, old-age practices and only source the finest botanicals. Our skin care ingredients are either certified organic or wild-harvested with cold-pressed and steam distilled extracts. We never use parabens, sodium lauryl sulfate, DEAs (Diethanolamine), MEAs (Monoethanolamine), or TEAs (Triethanolmine) There are NO GMO products, NO animal testing, NO artificial colors, fragrances or fillers in our products. We strongly value quality and only use the best ingredients, because your skin deserves the best care

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All our Goat Milk Soaps and our Vegan Soap are handmade in small batches. We choose organic, fair trade, or wild-crafted ingredients to create these natural products.

Hydrosols are an aqueous product of steam/hydro distillation of fresh leaves, fruits, flower and other plant materials. For example our Rose Geranium hydrosol the WHOLE plant goes through distilling process and what remains is the Rose Geranium hydrosol.  

Shipping + Return Policy

All of our products are handmade and packaged with love at our farm’s skin care lab. Orders may take 1-3 days to ship. After an order ships, please allow another 2-5 business days for domestic delivery.  We work hard to ship paid orders with 2-5 business days and USPS generally delivers with 2-5 business days. We are happy to provide tracking information on orders placed Monday to Friday within 24 hours from time of receipt. Email hello@tsfbotanicals.com. Please allow 24-48 hours for a response. Feel free to call us as well at 480.206.7821 Mon to Fri 10 am to 3 pm Mountain Standard Time.

All international packages ship via DHL Global Express.*

International orders with a product total over $200 ship free.

International orders with a product total under $200 ship with a $30 flat rate.

All order totals will include local tax, if applicable, to be prepaid at checkout.

If a product arrives damaged or broken - we DO want to know. Take a picture and send it to us email us here Hello@tsfbotanicals.com with 48 hours in order to have your product replaced. 

If you are not completely happy with your order, let us know and we will do our best to accomodate you. Most refunds will be given in the form of store credit.

If a product has an issue or was not received, we want to make it right and resolve any problem. Please keep in mind that all of our products are handmade here at our skin care lab, and from batch to batch there can be a slight variation

To receive a refund first contact us at hello@tsfbotanicals.com for a Return Authorization Form, then ship the product to: TSF Botanicals - 9080 E. Cactus Rd, Scottsdale, AZ  85260

Upon receipt of the return of your product, a credit will be issued within 30 days. Original shipping charges are refunded if the return is a result of our error.

If you purchase our product from one of our resellers such as natural foods stores, gift shops, spas contact the store or reseller directly.

Whole Sale Inquiries

Let's chat about your shop and our products. For wholesale inquiries and to request our line sheet, please email us at hello@tsfbotancials.com